Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping (United States) We currently ship within the United States only. Standard shipping rates apply at checkout. Delivery typically takes 5–7 business days after processing.

Age Verification  By purchasing from this site, you are confirming that you are of legal age 21 years or older

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date so we can resolve the issue promptly.

Questions? Contact us at Dustin@ChesterCigar.com or visit our Contact page.